Employee turnover is a common challenge in the hospitality industry, whether managing a restaurant or running a hotel.
However, below we’re sharing tips that should help the improvement of the recruitment process as hiring staff can be difficult.
Reviewing job descriptions
You’re recruiting for a dynamic industry, and it’s common for the duties performed by various restaurant and hotel staff to change over time. Before advertising any ope positions, make a point of reviewing the role, considering the required skills and experience, and updating the description accordingly.
Often, hospitality employers will ask for too much or too little of applicants, which can lead to a poor hire. Prior to calling up candidates, create a screening process that assesses their ability to perform without going overboard.
Building quality relationships with hospitality programs and culinary schools will put you in the position of having the pick of graduates. Remember to consider mentoring promising students and offer them entry-level jobs where you are able to coach them throughout their training.
Moving through the ranks
When a position opens up in your restaurant or hotel, take a look at your current staff and consider who you believe may be ready to move up in the ranks and is ready for an increase in responsibility.
If you are recruiting, consider the following notes in the peak times for recruitment:
- January – Annual peak in recruitment; more competition for places
- February – Job postings drop after initial peak
- March – Approaching the end of the financial year; accounting staff are in demand
- April – Construction projects on the up rise; Easter means more temporary staff are needed
- May – Consider hiring graduates
- June – Holidays
- July – Tourism sector will need staff for short term demand
- August – Number of student applications decrease
- September – Holidays goers return; recruitment rises
- October – Autumn is the second most likely time to fill a job vacancy
- November – Candidate interest will fall because of Christmas
- December – Temp Christmas jobs are posted